Frequently Asked Questions
Below are some of the most common questions about Bowlr Store, our products, ordering process, and services. If you can’t find the answer you’re looking for, please get in touch and we’ll be happy to help.
Ordering
How do I place an order?
You can place an order directly through this website. Simply browse our products, add items to your basket, and proceed to checkout where you can enter your delivery details and complete payment securely.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Do I need an account to order?
No, you can check out as a guest. However, creating an account allows you to track orders and view your purchase history more easily.
Delivery
How long does delivery take?
Standard UK delivery typically takes 2–5 working days from dispatch. Express options may be available at checkout depending on your location and the items ordered.
Do you offer tracking?
Yes, where possible we use tracked delivery services. You will receive tracking details once your order has been dispatched.
Do you deliver to all parts of the UK?
Yes, we deliver across the UK. If you are outside the UK and would like to place an order, please contact us directly.
Products
Are your products suitable for all levels of bowls players?
Yes. We stock products suitable for beginners, club players, and experienced competitive bowlers. If you’re unsure what you need, we’re always happy to advise.
Can I get advice on choosing the right equipment?
Absolutely. We understand that choosing the right bowls equipment is important, so feel free to contact us or speak to us at one of our roadshows for personalised guidance.
Do you sell both indoor and outdoor bowls products?
Yes, we supply equipment for both indoor and outdoor bowls, along with a wide range of accessories and clothing.
Roadshow
What is a Bowlr Store roadshow?
Our roadshows bring our shop directly to your bowls club. We set up on-site so members can browse and purchase products without travelling.
How do we book a roadshow?
Simply contact us with your club details and preferred dates. We will work with you to arrange a suitable visit, subject to availability.
Do clubs benefit financially from hosting a roadshow?
Yes. We offer clubs 5% of the revenue generated on the day as a thank you for hosting us.
Refunds & Returns
Can I return an item if I change my mind?
Yes, unused items in their original condition and packaging can usually be returned within 14 days of receipt. Please check our Returns & Refunds policy for full details.
What if my item is faulty or damaged?
If you receive a faulty or damaged item, please contact us as soon as possible. We will arrange a replacement or refund where appropriate.
General
How can I contact Bowlr Store?
You can contact us via our website contact form or email. We aim to respond to all enquiries as quickly as possible.
Do you offer bulk or club orders?
Yes, we can support clubs with larger or bulk orders. Please contact us to discuss requirements and pricing.
Will you be adding more products?
Yes, we regularly update our range with new products and brands to ensure we offer the latest in bowls equipment and accessories.